Haven Educational Offerings 2019-11-12T17:12:46+00:00

Haven Educational Offerings

Haven offers educational presentations for healthcare professionals and for members of the community.

Continuing Education (CE) topics are one-hour programs for which RNs, LPNs, Social Workers, CNAs and Nursing Home Administrators are eligible to receive credit toward their licensure. Contact Hour programs provide credits specifically for CNAs for which credit is awarded in 15 minute increments. Credits will be reported by Haven’s Training & Staff Development Department to CE Broker on behalf of the participants.

Hospice and Palliative Care Topics (CEs)

This presentation includes a detailed look at the philosophy that guides hospice work and the standards set forth by Centers for Medicare & Medicaid Services (CMS) and by accrediting agencies to assure that persons whose condition qualifies them for hospice care receive high quality compassionate care specific to their individual needs.

As our patients age, they experience gradually increasing losses: physical, cognitive, social, cultural. This presentation will explore losses that occur with age and ways caregivers can approach increasing care needs with sensitivity. Emphasis is placed on developing learner understanding of the losses and explore ideas for helping patients maximize function and maintain dignity and identity.

This one-hour presentation is an overview of the physical, emotional, spiritual and cultural factors involved at the end of life. The presentation focuses on the goals of care in the final hours of a patient’s life.

This one-hour interactive presentation will explore the benefits and the barriers related to creating and executing Advance Health Care Directives. Participants will learn strategies to help educate patients and families on the use of Advance Directives and how this impacts end-of-life decisions. The following components of Advance Health Care Directives are reviewed: Living Will, Health Care Surrogate, Health Care Proxy, DNR/DNRO.

This presentation describes a broad range of complementary therapies appropriate for hospice patients. Benefits for quality of life will be discussed along with specific indications for the various forms of therapy.

In this presentation, participants will explore the reasons that communication is so important for patients in hospice and palliative care and the conditions that affect ability to communicate. Diseases that affect memory and neuromuscular control are discussed along with resources and practical approaches for assisting affected persons to overcome communication barriers.

This presentation includes description of the state of death and dying in the US and the opportunities offered by hospice and palliative care for individuals and their caregivers as well as the healthcare teams who may lack comfort and expertise in the face of a change from a focus on cure to one of comfort and quality of life. Tasks and fears that face the dying are presented along with a basic overview of the hospice care philosophy and hospice services.

This presentation includes an in-depth review of the specific criteria required for hospice eligibility. Eligibility is reviewed by diagnosis, use of standardized biometric scales (including weight, MUAC, Palliative Performance Scale, FAST score and IADL) and other functional assessments. Case examples are included to assist participants in their understanding of the use of these standardized scales.

This program includes impactful data about the numbers of veterans needing end-of-life care, particular challenges related to the time in which the individual served in the military and the challenges often faced by veterans at end of life including PTSD and emotional questions of hope, meaning and forgiveness. The presentation ends with a description of the We Honor Heroes recognition ceremony provided to veterans in hospice care at Haven.

This presentation will describe the definition and depth of the health literacy problem and explore the threat presented to an individual’s right to be fully informed about their health care options. The presenter will review techniques for ensuring that patients understand the information presented to them in order to make appropriate health decisions. This presentation will also include a look at cultural considerations related to health literacy and informed consent.

In this presentation, the presenter will describe services offered by hospice including the levels of care available to meet patient needs, the information needed for patients to understand election of hospice care and support of a person’s right to choose the care they wish at the end of life.

In this presentation, the presenter will guide discussion about the physical, psychosocial and spiritual changes that occur at the end of life and the hospice approach for providing care in the final days of life.

This presentation will include a look at different types of wounds encountered in hospice care including treatment choices and limitations. Approaches to pain management related to wound care will be a part of this discussion.

Participants will learn to identify various barriers to effective pain management, types of pain, how to conduct a thorough pain assessment and to describe the pharmacological and nonpharmacological therapies used to relieve pain.

This module is intended to provide nurses caring for hospice patients with a background in basic cardiovascular anatomy and physiology. An overview of focused cardiac assessment is presented and the various conduction disorders of the heart are reviewed. Treatment options for the cardiac disease are
enumerated, along with a list of the signs and symptoms of end-stage cardiac disease.

In addition to the common physical symptoms experienced by patients at the end of life, this two-hour presentation also covers medical eligibility for hospice and the roles of members of the interdisciplinary hospice team. Interventions for each symptom will be addressed with an emphasis on the importance of spiritual care.

This presentation describes the incidence and components of pain at end of life and goals and considerations for pain management before comparing the use of opioids with methadone for managing pain. Indications, dosing, dose conversion and factors affecting levels are included in detail along with the pros and cons of methadone for pain management.

This presentation includes description of pulmonary conditions most commonly encountered in hospice care, appropriate treatment options, measures of decline and care needs in the final hours of life. We will discuss education needs for patients and their caregivers as they manage symptoms at end of life.

This presentation explores the incidence and consequences of falls, common risk factors for falls and the importance and components of fall risk assessment. The group will discuss the roles of the care team members in prevention of falls and the appropriate response to a fall.

This presentation will include a look at incidence and impact of cancer at the end of life. Discussion will include patterns of metastasis, associated symptoms and approaches to managing symptoms. The group will discuss the importance of an interdisciplinary team approach to care for patients and families faced with terminal cancer.

This presentation will explore diagnoses associated with end-stage renal disease (ESRD), resulting symptoms and treatment choices. The presenter will describe end-of-life care for patients with renal failure, educational and psychosocial needs for patients and their families.

This presentation will include diagnoses that are associated with liver failure, resulting symptoms and treatment choices. An interdisciplinary approach to end of life care for individuals with liver failure will be discussed.

This presentation will explore the physiology of end stage cardiac disease, associated symptoms, symptom management, educational needs and psychosocial support during end-of-life care.

ELNEC Program (CEs)

Haven educators are ELNEC trained to provide this nationally  recognized series of Hospice and Palliative Care Modules developed by a consortium of experts in the field.

The End-of-Life Nursing Education Consortium (ELNEC) Project is a national end-of-life educational program administered by City of Hope (COH) and the American Association of Colleges of Nursing (AACN) designed to enhance palliative care in nursing. The ELNEC Project was originally funded by a grant from The Robert Wood Johnson Foundation with additional support from funding organizations (Aetna Foundation, Archstone Foundation, California HealthCare Foundation, Cambia Health Foundation, Milbank Foundation, National Cancer Institute, Oncology Nursing Foundation, Open Society Institute and US Department of Veterans Affairs). Further information about the ELNEC Project can be found at www.aacn.nche.edu/ELNEC.

This module is an overview of the need to improve palliative care and the role of the nurse as a member of an interdisciplinary team in providing quality care. Basic principles of palliative care are presented within a quality of life framework.

This module reviews principles of pain assessment and management including integration of nonpharmacological/complimentary therapies with a focus on pain at the end of life.

This module addresses symptoms common at the end of life and the role of nurses in managing these symptoms.

This module discusses some of the key ethical issues and legal concerns in end-of-life/palliative care and resources to address these in practice. The presenter will guide discussion about specific roles of the team in ethical decision-making as well as describing advance directives and their role in preventing ethical dilemmas. The presenter will apply ethical principles used in addressing end-of-life/palliative care dilemmas.

This module reviews dimensions of culture, which influence care in advanced disease. Assessment of culture is emphasized as essential to adequate communication and in providing culturally competent care.

Communication is critical in all health care situations but is of special significance at the end of life. This module teaches verbal and nonverbal skills to enhance listening, presence and communication in end of life care.

This module addresses the challenging aspects of loss, grief and bereavement of patients and families as well as the loss experiences of healthcare professionals.

This module focuses on care at the time of death, emphasizing the preparation necessary to ensure the best care at this critical event in the trajectory of illness.

Psychosocial Topics (CEs)

This one-hour program is an overview of loss and grief. Participants will learn about influences on the grief process and different stages of grief. The presentation will include strategies for grievers to take care of themselves and ways for caregivers to address the needs of grievers.

This one-hour presentation will focus on change, loss, grief and stress and how one’s body and emotions are affected. Immediate stress and chronic stress are discussed. Participants will view stress experienced in the past year. Participants will complete a stress inventory and create their own care plan to manage their stress. Stress management strategies will be explored for planned stress and sudden stress.

This one-hour presentation focuses on how to help patients achieve a graceful end of life. We will discuss the things patients should address in order to die gracefully, how you can support them in this effort, the grieving process, and indications for hospice referral.

This one-hour presentation will address aspects of burnout and compassion fatigue for caregivers. Participants will learn about risk factors, causes, symptoms, self-care and how to assist colleagues. A compassion fatigue self-assessment is part of this presentation.

Staff may feel ill-equipped to respond to hospice patients’ spiritual needs or may not recognize their patients’ spiritual needs. This one-hour  presentation will provide some understanding of spiritual needs and basic spiritual care and how clinical staff can assist the chaplain to provide holistic hospice care.

This program explores the challenges that holidays present to grievers and the increased need for griever support as they navigate holidays after the loss of a loved one. Specific coping strategies are presented for discussion. Attention is also devoted to the impact of loss on children and the importance of addressing their needs in an age-appropriate manner.

Patients’ rights around culture and religion are presented in this presentation, followed by a discussion of the broad range of issues that accompany consideration of each person’s culture and religion. Group discussion and case examples are shared to improve understanding of the importance of respect, acceptance and support for individual needs and beliefs. The need for appropriate professional boundaries is also discussed.

In this presentation, participants will explore the components and importance of compassion satisfaction. Strategies for maintaining or recharging the satisfaction that reinforces the work they do in hospice and palliative care are also included. Participants will be able to identify symptoms of burnout and compassion fatigue and describe interventions for themselves and their coworkers.

Contact Hour Programs for CNAs

In this presentation, participants will discuss goals of care at end of life, meeting the physical, emotional and spiritual needs of our patients and how hospice helps at end of life and after a loved one has died. The group will explore how beliefs held by the healthcare team can impact our care and our response to dying.

This one-hour program is an overview of loss and grief. Participants will learn about influences on the grief process and different stages of grief. The presentation will include strategies for grievers to take care of themselves and ways for caregivers to address the needs of grievers.

This 30-minute program for CNAs describes the physical and emotional needs of the dying and how hospice can come alongside to assist in meeting those needs. The group will discuss when hospice is needed and how hospice can help in addition to talking about common misconceptions about hospice. The importance of the interdisciplinary team is emphasized.

This is a 30-minute presentation designed specifically for CNAs working in facility settings. The presentation is intended to describe factors that contribute to fall risk for residents and to guide the aides in the things they can do to decrease that risk. The presentation also emphasizes that fall prevention is a team effort and they are an essential part of that team.

In this presentation, we will look at both the physical and psychosocial changes that happen at the end of life and discuss the ways that both family and healthcare team can provide comfort and support to achieve a peaceful death. The group will discuss common concerns and physical symptoms with practical approaches for addressing those issues.

In this presentation, physical and psychosocial changes that occur toward end of life will be identified. Participants will learn what changes should be shared with supervisors and with families and when those changes might indicate need for transitional or hospice care. Presenters will guide discussion about care that is appropriate for the symptoms observed at end of life.

Community Education Programs

Haven offers a variety of presentations for the general public, community organizations, or healthcare professionals. These presentations do not earn healthcare professionals CE credits.

This presentation describes the scope of palliative care and the specifics of hospice care including the hospice philosophy, the specific care included in hospice, levels of care, benefits and misconceptions. Haven’s additional end-of-life programs, like transitions and advance care planning, are covered as well.

In this presentation, the definition, timing and benefits of palliative care are discussed.

This presentation looks at the hospice philosophy and addresses many of the myths and misunderstandings about hospice.

This presentation provides a definition of hospice care and services, core indicators of end-stage disease and eligibility guidelines for each disease.

This presentation explores the barriers, considerations and strategies of having the hospice referral conversation with patients and families. Core indicators for end-stage disease are identified.

This presentation discusses Advanced Care Planning (ACP), a plan in which you inform your family and doctors so they will know how you want to be cared for if you become unable to make decisions for yourself.

The purpose of these sessions is to help healthcare professionals better understand what what Advance Care Planning is and how to get assistance with it. Participants will look at Living Wills, Designation of Health Care Surrogates, and Florida’s Do Not Resuscitate Order. Participants will learn where to find documents, how they are completed and how they can help individuals achieve their end-of-life goals.

This is a discussion about the ways individuals can give their time to enhance the lives of Haven’s patients and families. There are many ways in which your skills and your smile can make a difference by volunteering.

For more information about these offerings and how to schedule, please call Haven at 877.379.6270 and ask to speak with the Training and Staff Development Department. All programs are offered at no cost.